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Lean and Process Mapping |
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2 days |
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- Course Description and Audience:
- Course is for all employees who are working actively to improve process performance . This Course was developed to meet the following instructional needs: explain why, when and how each type of process map method is used, provide step-by-step instructions for creating and interpreting a process map, provide the participant with the tools and knowledge to make the process as efficient and effective as possible.
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On-Site Course
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- Currently Available
- To request this course for on-site training, please click here.
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Public Course
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- Currently Unavailable To view a list of available public courses, click here.
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Sample Course
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- Sample courses will soon be available for download.
- Check back soon.
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- Course Objectives:
- Upon completion of the course the participants will be able to:
- 1. Understand and apply the principles of lean to manufacturing and transactional environments.
- 2. Explain when and why one would use process mapping.
- 3. Identify and describe the different types of process mapping techniques.
- 4. Know when to use what particular process mapping method.
- 5. Map a process.
- 6. Identify how and where performance data should collected.
- 7. Analyze a process map to identify waste and inefficiencies.
- 8. Establish a feedback loop that will monitor how well your process meets the needs of the customer.
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- Software:
- JMP or Minitab, Excel and iGrafx
- Prerequisites:
- None
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Section I |
- Lean Basics
- Lean Introduction
- Identification of Waste
- Value Stream Mapping
- Lean Performance Measures
- Lean Solutions
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| Section II |
- Process Mapping Introduction
- Relationship of Process Mapping to DMAIC and Six Sigma
- Definition of a Process
- What is Process Mapping?
- Why Use Process Mapping?
- Types of Process Maps
- Process Mapping Process
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| Section III |
- SIPOC
- SIPOC Definition
- Developing the SIPOC Prior to the Detailed Process Map
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| Section IV |
- Process Flowcharting
- Flowcharting Symbols
- Creating a Flowchart
- Flowchart Example
- Flowchart Exercise
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| Section V |
- Cross-Functional Process Map
- Creating a Cross-Functional Map
- Cross-Functional Map Example
- Cross-Functional Map Exercise
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| Section VI |
- Performance Data and the Process Map
- Determining Process Performance
- Adding Performance Data
- Establishing Customer Feedback
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