Audience and Purpose:
This course is designed for Directors and Managers working directly as Champions of Six
Sigma for breakthrough projects. It is assumed they come from different backgrounds and
disciplines and will be working on a variety of projects across the company. Topics include
an overview of Six Sigma concepts, required infrastructure, expected benefits, enterprise
level metrics, and the "DMAIC" method for achieving breakthroughs in performance and
project selection and management.
Course Objectives:
Upon completion of the course the participants will be able to:
- Understand and describe the Six Sigma breakthrough process
- Understand the Champion's role in the Six Sigma Initiative
- Relate the roles and responsibilities of the Champion, Black Belt, Green Belt and
Team Members
- Understand the DMAIC methodology and how it applies to improvement projects
- Relate the core deliverables of each phase of DMAIC and the purpose of tollgates
- Identify projects with high probability for success
- Assist in project management and project goal completion
Detailed Course Outline:
Six Sigma Introduction
What is Six Sigma?
Expected benefits of Six Sigma
Three elements of Six Sigma
DMAIC breakthrough process
Management and Organizational Infrastructure for Six Sigma
Executive Staff
Champions
Master Black Belt
Black Belts
Green Belts
Finance Partners
All Employees
Project Identification and Prioritization
Breakdown the balance sheet
Consider "painful" processes
Examining areas of waste
Look at the cost of quality
Customer satisfaction
Link projects to strategic objectives
Prioritizing projects
DMAIC Breakthrough Methodology and Deliverables
Define
Measure
Analyze
Improve
Control
Black Belt / Green Belt Selection and Management
Qualities of an effective leader
Effective meetings and Communication
Escalation
Six Sigma Implementation Roadmap
Six Sigma Roadmap
