Audience and Purpose:
This course is designed for individuals working directly on Six-Sigma projects serve as
Black Belts or Green Belts. It is assumed they come from a variety of backgrounds and
disciplines and will be working on a variety of projects across the company. Tools and
examples are in direct support of manufacturing and production operations.

Course Objectives:
Upon completion of the course the participants will be able to:

1. Establish metrics and performance standards for the Company's key business and
   production processes
2. Develop a data collection plan associated with the key project metrics and charter
   
3. Apply QFD analysis to measurement selection
   
4. Develop operational definitions for Xs and Ys and associated data tags
   
5. Determine appropriate sample sizes for the project
   
6. Validate the data collection plan and associated measurement method
   
7. Assess measurement, gauge and inspection capability
   
8. Use the data to establish performance baselines and capability

Detailed Course Outline:

Determine Critical Xs and Ys
Identify needed Project Metric(s)
Determine frequency of reporting and normalization of the metric where needed
Determine critical Xs and Ys for root cause analysis
Link metrics to CTQ's and prioritize Xs and Ys

Determine Operational Definitions
List every project metric, X and Y and determine operational definitions
Determine additional data tags required

Establish Performance Standards
List every project metric, X and Y
Determine the performance standards for all Xs and Ys
Define the unit and opportunity for defects

Understand Foundation Statistics
Summary statistics
Confidence intervals

Develop Data Collection and Sampling Plan
Review and clarify data collection goals and establish data collection method
Determine sampling plan
Finalize your data collection plan

Conduct Measurement Systems Analysis
MSA for Variables
MSA for Attributes

Determine Process Capability and Baseline
Collecting the data
Basic graphical summary tools
Measures of process capability
Evaluating performance goals

Process Modeling
Adding data to the process map
iGrafx Process Modeler for Six Sigma