Audience and Purpose:
This course is designed for those individuals working directly on Six-Sigma projects and
serving as Black Belts or Green Belts. It is assumed they come from a many different
backgrounds and disciplines and will be working on a variety of projects across the
company. Tools and examples are in direct support of manufacturing and production
operations.

Course Objectives:
Upon completion of the course the participants will be able to:

1. State the Company Six-Sigma strategy and supporting infrastructure
2. Clearly identify and define an improvement project, problem statement, objectives
   and goals
3. Generate a financial analysis and stakeholder analysis for the project
4. Use the SIPOC method to map out a high-level process flow including customer
   and supplier relationships
5. Map the process to understand the "is" and "should be" conditions
6. Provide project leadership to Six Sigma improvement projects

Detailed Course Outline:

Introduction to Six-Sigma
What is Six Sigma
The DMAIC roadmap
Roles and responsibilities for Six Sigma

Identify Project, Champion and Project Owner
Select the project
Prioritize opportunities/estimate benefits
Identify project Champion and Project Leader

Define Problem, Objective, Goals and Benefits
Define problem, objectives and scope
Determine goals
Financial analysis and summary of benefits

Determine Customer Requirements and CTQs
Determine Voice of the Customer (VOC)
Convert VOC into Critical to Quality (CTQ) Parameters
Define Specifications for all CTQs

Define Resource/Stakeholder Analysis
Resource analysis
Team formation
Stakeholder analysis

Develop Project Plan
Determine detailed tasks and timelines, construct plan
Communicate project plan

Project Leadership
Qualities of an effective leader
Leadership self assessment
Effective meetings

Introduction to JMP
Preferences
Table organization and data types
Column commands
Row commands
Table commands
Saving graphs and files

Map the Process
Process mapping introduction
SIPOC
Detailed and cross-functional process maps